Frequently asked questions

What are cryptoassets?

Cryptoassets are cryptographically secured digital representations of value or contractual rights utilising distributed ledger technology and which can be transferred, stored or traded electronically.

Do you serve only EU customers?

No, certainly not! As UK Citizens ourselves, we strive to be able to offer our services to both EU and UK customers.

What information am I required to provide as part of the KYC process?

All first time customers are required to provide an identification document, such as a Driver’s License, Passport or National Identity Card, as well as a proof of residence document, such as a utility bill, bank statement or tax certificate.

Do you offer services for any other cryptoassets than Bitcoin?

Currently, we only offer services relating to Bitcoin. However, we will soon offer the ability to yield on other cryptocurrencies.

How do you determine the rates you offer?

At SatoshiDeals, we source liquidity from a number of institutions offering highly competitive rates, allowing you acquire Bitcoin for the best market rates.